All Systems Operational
Uptime over the past 90 days. View historical uptime.
Main Service ? Operational
90 days ago
99.99 % uptime
Today
Login Service ? Operational
90 days ago
100.0 % uptime
Today
Desktop Client 1 ? Operational
90 days ago
99.99 % uptime
Today
Desktop Client 2 ? Operational
90 days ago
100.0 % uptime
Today
Historical Data ? Operational
90 days ago
100.0 % uptime
Today
SMS Notifications Operational
90 days ago
100.0 % uptime
Today
Phone Notifications Operational
90 days ago
100.0 % uptime
Today
Push Notifications Operational
90 days ago
100.0 % uptime
Today
Email Notifications Operational
90 days ago
100.0 % uptime
Today
Reporting ? Operational
90 days ago
100.0 % uptime
Today
Tickets Performance ? Operational
90 days ago
100.0 % uptime
Today
Tickets Service ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Mobile API Response Time ?
Fetching
Customer API Response Time ?
Fetching
Historical Data Latency ?
Fetching
Past Incidents
May 18, 2024

No incidents reported today.

May 17, 2024

No incidents reported.

May 16, 2024

No incidents reported.

May 15, 2024
Regular Maintenance
Completed - The scheduled maintenance has been completed.
May 15, 15:00 CDT
Update - Scheduled maintenance of non-redundant systems is complete. We have one redundant system left to perform maintenance on, but there should be minimal to no service interruption. We will leave the maintenance window open as a precaution.
May 15, 12:40 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Some data collection servers are included in the maintenance, intermittent comms lost may occur.
May 15, 10:00 CDT
Scheduled - We will be performing regular maintenance during this time. While the window is 3 hours, we expect actual downtime to be small as services are restarted.
May 9, 12:23 CDT
May 14, 2024

No incidents reported.

May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024

No incidents reported.

May 9, 2024
Realtime and historical data read performance
Resolved - This incident has been resolved.
May 9, 12:25 CDT
Update - The service has been back up and recovering for a few minutes. We will continue monitoring closely and post updates as needed.
May 9, 11:46 CDT
Update - We are restarting the main ignition service to help resolve this issue. Realtime data will be unresponsive for 5-10 minutes.
May 9, 11:27 CDT
Update - We are continuing to monitor for any further issues.
May 9, 11:10 CDT
Monitoring - We have noticed intermittent realtime and historical data read performance issues. Historical data is still being recorded and alarms are fully functional. We will continue monitoring the situation and provide updates as needed.
May 9, 11:10 CDT
May 8, 2024

No incidents reported.

May 7, 2024

No incidents reported.

May 6, 2024

No incidents reported.

May 5, 2024
Historical database performance
Resolved - This incident has been resolved.
May 5, 14:57 CDT
Monitoring - We believe this issue has been resolved. We are monitoring the situation, everything should be fully operational.
May 5, 12:53 CDT
Investigating - We are investing an issue with degraded performance on our historical database.
May 5, 12:33 CDT
May 4, 2024

No incidents reported.

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